COVID Protocol

We thank everyone for their understanding.  Our top priority is to continue to be a reliable source of medical care for our patients, while keeping our staff and clients safe.

• No Walk-Ins will be accepted - please call ahead for appointment times only.
• We will be staggering appointments to minimize contact between clients.
• If you need to pick up medication or food, we can gladly take your credit card information over the telephone, and leave your items in a secure location outside of the hospital. 
• Drop-offs are an option, please call for information.
• We will continue to diligently clean our clinic and sanitize frequently touched surfaces.
• We will ask our staff to stay home if they or a family member are sick.
• We ask you to stay home if you or a family member are sick.
• If your pet requires urgent care and you are ill, please arrange for a friend or healthy family member to transport your pet to our clinic.

The following appointments will remain curbside:

• Emergency appointments/urgent care visits.  These will be drop-off only.
• Tech/nurse visits.
• Medication and food pickup.
• Surgery/procedure drop-offs.

Appointments on Saturdays will remain CURBSIDE at this time.  We have implemented this system in order to accommodate all of our patients.  

If you have symptoms of COVID-19, please stay home and reschedule your appointment. 

We urge you to book any in-person appointments well in advance. 

Please note- we will be activating our 24-hour cancellation policy going forward for ALL in-person appointments. We ask that you cancel 24 hours in advance.  Any no shows or last-minute cancellations will be subject to a fee.

As the state of this public health emergency changes from day to day, we will remain focused on keeping our staff and clients healthy and informed.  Appointments are subject to change.